🚚 Shipping Policy

MoveTail Shipping Policy

At MoveTail, we strive to deliver your order safely and efficiently. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or holidays.

During high-demand periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times vary depending on your location:

  • United States: 10–20 business days

  • International Orders: 10–20 business days

Shipping times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

Shipping Cost

Shipping costs are calculated at checkout based on your location and selected shipping method.

We occasionally offer promotional free shipping, which will be displayed during checkout when applicable.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Tracking updates may take 2–5 days to appear in the carrier system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

MoveTail is not responsible for orders shipped to incorrect addresses provided by customers. If you notice an error, please contact us immediately at:

📧 service@MoveTail.com

Lost or Stolen Packages

MoveTail is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If your package is missing, please contact the shipping carrier directly. We will assist in providing tracking details when possible.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, taxes, or import fees required by their country.

MoveTail is not responsible for delays caused by customs.

Split Shipments

Some orders may ship separately depending on product availability or warehouse location. You will receive separate tracking numbers if this occurs.

Delivery Delays

Delivery times may be affected by:

  • High order volumes

  • Weather disruptions

  • Carrier service interruptions

  • Customs clearance delays

We appreciate your patience during these circumstances.

Contact Information

If you have any questions regarding shipping, please contact us:

📧 service@MoveTail.com