🧾 Terms of Purchase

MoveTail Terms of Purchase

These Terms of Purchase govern all purchases made through the MoveTail website. By placing an order with MoveTail, you agree to the terms outlined below.

1. Order Acceptance

All orders placed through our website are subject to acceptance and availability.

MoveTail reserves the right to:

Refuse or cancel any order at our discretion
Limit quantities purchased per customer, household, or order
Cancel orders suspected of fraud, unauthorized activity, or resale

If your order is cancelled after payment is processed, a full refund will be issued.

2. Product Information

We strive to ensure all product descriptions, images, and pricing information are accurate and current. However:

Minor variations in packaging or appearance may occur
Product availability may change without notice
We do not guarantee that all information is error-free

MoveTail reserves the right to correct errors in product descriptions, pricing, or availability at any time.

3. Pricing and Payment

All prices displayed on our website are listed in the currency shown at checkout.

We accept major payment methods including credit cards, debit cards, and other supported payment providers.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method
All billing information provided is accurate

MoveTail reserves the right to refuse or cancel orders if payment verification fails.

4. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during high-demand periods or due to operational delays.

Orders cannot be modified once processing or shipment has begun.

5. Shipping and Delivery

Shipping times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

Customers are responsible for providing accurate shipping information. MoveTail is not responsible for delivery issues resulting from incorrect address details provided by customers.

For full shipping details, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy. By completing a purchase, you acknowledge and agree to the terms outlined in that policy.

7. Product Use and Safety

MoveTail products are intended to support pet wellness and comfort.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a licensed veterinarian before introducing new supplements or wellness products.

MoveTail is not liable for improper product use or failure to follow usage instructions.